92 HOW TOMAKE A RESERVATION Please contact your travel agent for assistance, or call Kompas at 800-233-6422, or send an e-mail to contact@kompas.net. PAYMENT A non-refundable deposit of C300 per person is required at the time of booking. Final payment is due 45 days prior to departure. If we do not receive final payment by the specified date, we reserve the right to cancel the reservation. In the case of billing errors, we reserve the right to re-invoice with correct pricing. CREDIT CARDS We accept major credit cards (American Express, Visa, Discover and Master Card). Credit card payments may require a completed Kompas Credit Card Authorization Form. CANCELLATIONS AND CANCELLATION FEES Cancellations must be advised to Kompas in writing. Per person cancellation fees apply as follows: • 46+ days prior to departure day: non-refundable deposit • 45-21 days prior: 50% of total price • 20-0 day(s) prior: 100% of total price 'Departure day is considered as the date Kompas' services begin. Additional cancellation charges apply for cancelled extra nights prior to/ and or after the tour. Repurchased Optional tours are non-refundable. If Kompas cancels a tour, we will re-book passengers on the same tour with a different departure date or a similar tour. All re-bookings are subject to availability. If that tour is unacceptable, Kompas will refund the entire amount paid to Kompas with no additional liability. Kompas cannot assume responsibility for any additional costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Kompas. CHILDREN The minimum age for children on Escorted tours is 8 and need to be accompanied by adult. INSURANCE Kompas strongly recommends insurance to cover cancellation charges, trip interruption, accident, and/ or baggage loss. Kompas accepts no responsibility for damage or loss of baggage or other personal property. TOUR MEMBERSHIP To ensure congenial membership, Kompas reserves the right to accept or reject any person as a tour participant and to expel from the tour any participant whose conduct is deemed incompatible with the interests of the tour group. All Kompas' programs are conducted in English language. TOUR PARTICIPANT OBLIGATION Tour participants must comply with all regional, national, and local health directives and requirements. It is solely your, and not Kompas', responsibility to prepare, and comply with all health requirements and directives. Kompas cannot and will not accept any liability for your failure to prepare and comply with those. If you encounter a medical issue, you must seek care. Kompas may quarantine or remove ill passengers from the tour if there is a risk or a threat to the safety and health of other passengers. Kompas cannot and will not accept responsibility or liability for quarantining or removal of ill passengers. HEALTH REQUIREMENTS Tour members should check with the consulates and/or the local health boards for the latest health requirements. TRAVELERS WHO NEED SPECIAL ASSISTANCE Any disability requiring special attention must be reported to Kompas at the time of booking. Kompas will make reasonable efforts to accommodate the special needs of disabled tour participants but is not responsible for any denial of services by carriers, hotels, lodges, restaurants, or other independent suppliers, nor any additional expenses incurred. Motor coaches and minibuses are not equipped with wheelchair ramps. We regret we cannot provide individual assistance to a tour member for walking, dining, getting on/off motor coaches and other transportation vehicles, or other personal needs. Travelers who need assistancemust be accompanied by a qualified and physically able companion. Motorized scooters are not suitable for touring. REFUNDS FOR UNUSED SERVICES No refunds will be made for unused services once travel arrangements have commenced. SERVICE INQUIRIES AFTER THE TOUR If after returning from the tour you wish to inquire about any tour services provided, please ensure that all correspondence relating to those services is received by Kompas within 30 days after the tour completion date. PASSPORTS & VISAS A valid passport is required for all tour participants and must be valid at least six months after the end of the tour. Your travel agent can help you obtain the necessary forms for passport application. All passengers, regardless of the passport they hold, should check with the appropriate consulates to determine if any visas are needed. Securing any needed visas is the responsibility of the tour participant. Terms & Conditions
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